Do you ever read "user reviews" before buying a product, planning a trip or reserving a hotel room? User reviews are everywhere online, including at Expedia.com, Travelocity.com, etc.
I am a tad skeptical of them. Why stops a hotel owner from hopping online and anonymously giving his own place a glowing review? But when my husband and I traveled to the Bahamas last year, I soaked up tons of great advice from such reviews, which helped me save time and money. (They often include tips on where to eat, places to avoid and great places to see when you’re in town.)
I’m planning a weekend getaway and decided not to stay at one surprisingly low-priced three-star hotel after several reviews on different sites rattled off problem after problem with cracked drywall, faulty plumbing and poor service. Hopefully the other slightly more expensive place with better reviews will make our trip more enjoyable. Unless the reviewer was a dishonest hotel owner, that is …
Posted by Lori O’Toole Buselt