Still a hassle for KanCare providers to get paid

healthcaregovState officials say they won’t know until early spring whether the three insurance companies that manage KanCare met certain performance requirements for 2013. But based on all the complaints by health care providers, it’s clear that the companies did a bad job paying claims. Payments often took twice as long to receive as before privatization, and many providers had to hire extra staff to process claims and fight with the insurance companies. Accounts receivable that are more than 90 days old doubled at both Via Christi Health and Welsey Medical Center in Wichita. When privatization began, providers worried that insurance companies would try to save money by making it a hassle to get paid. One year later, it’s still a hassle.