In a national data and research firm’s analysis of more than 600,000 phone calls placed to businesses by customers over the past year, Kansas stood out for falling in the “Goody Two Shoes” category of states with the least cursing among callers while also being counted among the states lacking in courtesy. Ohioans cursed the most and also were in the top five for least courteous. The Marchex Institute, which conducted the study, also found that men did 66 percent of the cursing and that morning calls were twice as likely as afternoon or evening calls to involve cursing.
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