The $110,000 proposed for a fourth security checkpoint lane at Wichita Mid-Continent Airport promises to be money well-spent in the short term, even with a new $100 million terminal planned for the long term. It’s unacceptably poor customer service that some fliers are waiting more than 30 minutes to get through security, and worse that some are missing flights. The Wichita City Council, which will consider the fourth checkpoint lane at today’s meeting, should view the expenditure (of money left over from a 2011 airport renovation project) as necessary to serve both area businesses and Mid-Continent’s reputation. And it seems urgent, as airport officials anticipate an immediate increase in passenger traffic of more than 10 percent in Southwest Airlines’ first year serving Mid-Continent.
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