WICHITA — Visitors to the Kansas Star Casino have found it frustrating that their cell phones often don’t work while they’re there, but the casino is working to fix that.
While some casinos do scramble signals on purpose to prevent cheating, that’s not the case at the Kansas Star, says public relations manager Megan Strader.
“Two years ago, this was a field,” she says of the casino’s Mulvane site. “There isn’t an abundance of cell phone towers in this area.”
Even outdoors on the grounds of the casino, it can be tough to get a signal.
In addition, Strader says the casino’s building has “an immense amount of steel” for signals to penetrate.
She says the casino is looking at ways around the issue.
“It’s something we do want to work on,” she says.
“Trust me, it drives us crazy, too.”