Computer Troubleshooters to open second office at Historic Occidental Plaza

WICHITA — Sarah and Alex Nivison are expanding their Computer Troubleshooters with a second, more centralized location.

The couple has been working out of its Rose Hill home since getting the franchise a year ago.

Now, they’re opening a second site in the Historic Occidental Plaza at 300 N. Main in downtown Wichita.

“We love the beauty of the building, we love the location (and) the office space was a great fit because we have literally no work to do,” Sarah Nivison says. “It was set up exactly as we needed it.”

She says 90 percent of their business is at customers’ offices, which is why they want a centralized location in addition to their Rose Hill office.

“We want to be able to get to them as quick as we can,” Nivison says.

Computer Troubleshooters, an Atlanta-based franchise, caters to small businesses and individuals.

“Basically, we like to call ourselves the IT department for small businesses,” Nivison says.

They offer help with technology issues, problem prevention and website development. The company also offers managed service plans.

Stephanie Wiens of Occidental Management handled the deal for the new space.

Nivison says the office will open March 1.

“We’re going to take it to the next level downtown,” she says. “We see that there’s a lot of opportunity in downtown Wichita.”