Category Archives: Facebook

Policy change leads to employee grumbling on Via Christi Health’s Facebook page before comments were removed

WICHITA — A policy change related to employee cafeteria discounts led to a minor Facebook dustup for Via Christi Health this week.

Employees no longer will receive discounts at any of Via Christi’s cafeterias.

“It’s a cost-savings measure,” says Judy Espinoza, chief human resource officer.

Also, she says there were a range of discounts depending on locations, and some sites didn’t have any.

“It was very inconsistent.”

After the change was announced, some employees took to Via Christi’s main Facebook page to complain.

“It was very obvious the employees did not know they were on the public page,” Espinoza says. “You could tell from the language.”

Also, she says some comments tagged employees who weren’t part of the conversation although they appeared to be.

“That kind of crosses the line,” Espinoza says.

“I’m not a Facebook savvy person,” she says, but if she were caught in a similar situation, “I’d just be mortified.”

She says Via Christi made the decision to remove the comments after one employee who was tagged expressed concern.

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You don’t say

“The days of the giant club are over, and it’s time to freshen things up. Stay tuned!”

– A Facebook post from Doc Howard’s Lounge owner Bryan Shapiro on the Old Town bar closing this weekend

 

Spirit AeroSystems shares award for crisis communications with American Airlines

UPDATED — Which is a bigger crisis for an aircraft company or an airline to deal with: An EF-3 tornado, or Alec Baldwin getting kicked off a flight for playing Words With Friends when he’d been told to shut down all electronics?

Turns out they’re both big deals for crisis communicators, so Ragan’s PR Daily recently awarded Spirit AeroSystems and American Airlines an award for best crisis communications.

“I was totally blown away,” says Spirit spokesman Ken Evans. “I thought we had a 10 percent shot.”

He figured no matter how dramatic the April 14 tornado was, it’s hard to top a celebrity crisis.

PR Daily says Spirit won because it lost all its traditional communication tools – e-mail, its website, even desk phones – but still managed to keep the public, the media and employees informed.

“We were kind of forced to think outside the box for us,” Evans says. “We’re a fairly conservative communications group. … I know that’s shocking to you.”

Twitter became one of the company’s chief communication tools. It also used YouTube and Flickr.

Evans says Spirit’s communications team made a case to management that it needed to reach out immediately, particularly to the media, “so that all of our local stakeholders wouldn’t panic.”

“One of the best results of the week was that our stock did not take a major hit even after that EF-3 tornado.”

He says the company learned lessons from the crisis as well.

“The one audience we didn’t spend (time) keeping up to date was an internal audience at other Spirit sites around the world. They were hungrier for information on a daily basis than we thought they would. They felt left out.”

Evans says the company is using some social media more these days than it used to.

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You don’t say

“It’s not that we’re not here to make money. There’s just times when holiday with the family is more important than making a few dollars.”

Hillside Feed & Seed owner George Sander, who had a Facebook post letting customers know he would not be opening early Friday because he and his store “lack the greed of the big box stores”

East-side TJ’s Burger House closes over a dispute, landlord opens Burger House

WICHITA — TJ’s Burger House owner John Abdayem is out of his east-side restaurant, but he says it’s not by choice.

Abdayem still has his Delano location, but he’s distancing himself from the former TJ’s at Harry and Webb with a sign at his Delano restaurant and through a Facebook post saying his landlord has inappropriately taken over the east-side space, which is now known as the Burger House.

Abdayem says he was interested in possibly closing his restaurant so a friend could open a combination hamburger and hookah business there, “which made the landlord very angry.”

Landlord Homer Morgan didn’t return a call for comment, but an employee of his says it was Abdayem who closed the business.

“The intention was not to even close until the end of June or even July,” Abdayem says. He says Morgan “went behind my back and told the employees of the plan on Wednesday.”

“He told them I was going to shut it down that weekend.”

Abdayem, who says he’s considering his options for getting the space back, says he can’t get back on the premises to collect his belongings. He’s also concerned his customers will continue going to the restaurant and not have the same experience as when he ran it.

“I want people to know that (my business) is no way affiliated with the east side.”

 

Sandra Denneler’s pinata cookies attract attention from thousands, including Pee-wee Herman and the Huffington Post

WICHITA — She’s not going to quit her day job just yet, but Wichita State University art director Sandra Denneler is getting a lot of attention for some pinata cookies she created.

It was Cinco de Mayo 2011 when she first made the now-famous cookies. The year before, Denneler had made mini taco cookies that co-workers loved. She wanted to top them, so she created three-in-one pinata cookies. The middle cookie is hollow and spills mini M&Ms when broken.

Sometime in the last year, someone pinned Denneler’s recipe on Pinterest, and word spread.

More recently, the SheKnows food blog asked Denneler to create a tutorial on how to make the cookies.

So far, more than 40,000 people have “liked” it on Facebook, and more than 188,000 have pinned it on Pinterest.

“It was kind of weird because all these other blogs started posting it,” Denneler says.

The Huffington Post called this week and wanted to feature the recipe as well.

Even Pee-wee Herman commented on it on Facebook and Twitter.

“Oh, god, I was thrilled and excited and just laughing out loud because I thought of all people in the world, I never thought Pee-wee Herman would be a fan of mine,” Denneler says.

Her favorite comment came from one of his fans, though.

Denneler says the fan wrote, “Martha has finally been upstaged.”

“I was like, ‘Yes!’”

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You don’t say

“Who is in charge of their public relations??? Do they owe each of us more free sandwiches because of this?”

Wichita State University political science professor Kenneth Ciboski, joking on Facebook about a coupon for free food from the new Chick-fil-A in “Witchita”

Cash Mob Wichita to debut this week to help local mom-and-pop businesses

Cash Mob Wichita founder Jill Miller (left), who has chosen Aimee McCarter's Junk in the Trunk Clothing as one of seven businesses to mob in Delano on Saturday.

UPDATED — Flash mobs have descended upon Wichita before, but now the city is going to experience what appears to be its first cash mob.

That’s when groups of people visit selected local businesses en masse to offer an economic boost.

Wichita business consultant Jill Miller, whose specialty is working with small businesses, had been mulling how to better help local mom-and-pop businesses when she decided to ask some Facebook friends what they thought about doing a cash mob.

They thought it was a great idea, so late last week Miller issued something more formal to Facebook users.

Within 36 hours, she had about 1,500 people join Cash Mob Wichita.

“Jiminy Christmas,” Miller says. “I had no idea. I thought there’d be, like, 200 people or something, and it’s just blown up.”

The first cash mob will be Saturday – which happens to be National Cash Mob Day – in Delano.

“It’s just rife with small business owners that need support,” Miller says.

She’s chosen seven businesses that cash mob participants are invited to visit. They’re encouraged to spend at least $10 at one or more of the businesses.

Those include Auntie Mae’s Attic at 1301 W. Douglas; Junk in the Trunk Clothing at 728 W. Douglas; Bluebird Arthouse, which is a client of Miller’s, at 924 W. Douglas; Buy the Book Used Bookstore at 805 W. Maple; Sugar Sisters Bakery at 917 W. Douglas; and Pour Haus Restaurant & Tavern at 1021 W. Maple. The new Flying Stove — Gourmet Street Cuisine also will be in Delano to serve mob participants.

Miller says some business owners were confused about the concept when she approached them. They thought she was trying to sell them something. Miller says it’s they who will be doing the selling.

“The impact that it’s going to make to these business owners I think is going to be huge.”

That’s why she wants to choose only a few businesses to mob at a time.

Too many businesses “spreads the money out too much.”

Miller hopes to hold two or three cash mobs a month.

“This is something I want to do to help our community,” Miller says. “Being a consultant that specializes in small businesses, I see my clients struggle.”

The first cash mob will be a daylong event – from 10 a.m. to 6 p.m. – instead of only a couple of hours so businesses aren’t overwhelmed.

Miller hopes cash mob participants will meet at a local watering hole or eatery after each event to help support one more business. This time, it will be the Pour Haus at 6 p.m.

“People in Wichita want to support local business,” Miller says. “I have been completely blown away by the response.”

You don’t say

“I’ll take a friend or someone who ‘likes’ me these days.”

– Rep. Mike Pompeo, speaking briefly at the Wichita Aero Club Tuesday on the benefits of Facebook

You don’t say

“ . . . we are laughing (and) reading horoscopes. Mine: Someone puts a kibosh on your plans. Tonight: Respond to another person’s gesture. Hilarious!”

— A Facebook post by restaurateur Tanya Tandoc after her future Tanya’s Soup Kitchen on East Douglas was broken into this weekend