Postal Service confirms call center move

WICHITA — The U.S. Postal Service confirms it will be putting what it calls a customer care center, which is a call center, at 4509 E. 47th St. South.

“The Postal Service is committed to providing exceptional customer service from purchase to delivery and all points in between,” said vice president of consumer and industry affairs James Nemec in a statement.

“Our goal is to ensure each and every customer contact is a pleasant and satisfying one.”

The call center began operating last month in the postal service’s former remote encoding center at 2601 S. Oliver St. It employs about 250 people.

The center will move to its new 49,000-square-foot space by late January.