Category Archives: News content

Calling Ms. McLeod (or trying to, anyway)

I got a voice mail message from a reader who identified herself only as “McLeod” and asked for an editor to call her back. Problem is, the phone connection wasn’t very good, and I couldn’t correctly decipher the phone number to call back. If you are Ms. McLeod with a Cokie Roberts question — please drop me a note with your phone number at schisenhall@wichitaeagle.com. Sorry for the technology mishap.

Weigh in on the weather page

In the next few weeks, we’ll be working on updating our print edition’s weather page. Designer Mike Sullivan has done a great job so far on a preliminary prototype to improve our graphics and make information as useful as possible. To help us with a facelift for the page, we want to hear from you.

I recognize that some readers prefer to get weather information elsewhere. This post is directed to the people who like to spend some time with the printed weather page and have favorite features on the current page, or ideas for weather content they’d like to see. Some questions that would be helpful to us: Do you spend much time looking at the list of temperatures/forecasts for other cities? Is a seven-day local forecast useful, or, given the mercurial nature of Kansas weather, would a five-day forecast be most helpful? Are air-quality indexes useful?

If you have any feedback to offer, post a comment here on the blog or drop us an email at editorsdesk@wichitaeagle.com. Thanks for your time.

Where do you get news?

Interesting draft report out today from the Knight Commission on the Information Needs of Communities in a Democracy — the preliminary findings of the commission’s work since last June to gather opinion and fact about the information communities and citizens need to function, and how well those needs are being met.

Through May 8, the commission, in partnership with PBS, is seeking public comment on the draft report and taking questions for the commission’s co-chair.

The most common question I get these days is about what the future holds for all news media, including print newspapers. The commission’s report builds from a broad definition of “news” and should be an interesting read both for those who greatly fear the death of traditional news outlets and those who are eagerly anticipating such a moment.

Changes coming in Eagle’s print edition

I hope you saw my note Monday in the WichiTalk section that effective Monday, Sept. 29, we’ll publish WichiTalk in a broadsheet format, rather than the current tabloid format. You’ll find the WichiTalk stories and features – the same local columnists, puzzles and comics – in a new place in the paper, inside the Local & State section Mondays through Thursdays.

As part of that change, we will no longer be publishing TV listings in the daily paper. We publish those listings on Sundays in our TV guide, and we’ll continue to do so. We’ll also offer a daily TV-highlights package to help steer you to the best of TV offerings.

Another change you’ll see next week is one I’m very excited about – we’ll be extending our popular Business Today coverage to a new section on Tuesdays and Wednesdays. Previously, business coverage on those days ran inside Local & State. Now you’ll find Business Today with its own section front page (and in color) on those days. We’ll continue to publish our expanded Business Today section on Thursdays.

Business Today has been a successful venture that helps us offer readers much greater depth and breadth of local business news in a timely way. We’ve been delighted with the enthusiastic response from the business community, and we’re happy to raise the profile of business news even more in The Wichita Eagle and on Kansas.com.

Kudos for a well-told story

It was nice to start the week with this note from a reader about Beccy Tanner’s story on USS Grunion. Thanks, Tim, we love hearing from happy readers:

“The Eagle has some great writers/story tellers on staff.  I just want to say how much I enjoy reading articles like the Grunion story…what a string of coincidences, and I have been moved to tears by Roy Wenzl more than once. Your paper must count itself blessed to have the depth of talent that is consistently displayed in its pages.”

We’re indeed fortunate in our newsroom to have a staff of talented writers, many who are long-time (if not lifelong) Kansans. As I told Tim, I think that connection to the community and region shows in the stories they write.

Planning election coverage

I had a phone call this week from a reader named Shirley, saying she loved the “true or false” piece we published Sunday on campaign claims. She hopes we plan to do more of this. We do. One key focus we’ll have this election season is trying to be as useful as possible in helping voters gather information they need to make decisions in the vast number of offices up for election.

One place we hope you stay in tune with is our election news page on Kansas.com. I’ll ask Jean Hays, deputy editor/news, to talk to you in this blog about plans for coverage through November. And if you have ideas for articles or features you want, let Jean know (jhays@wichitaeagle.com) or our assistant metro editor who is handling state and local election news, Marcia Werts (mwerts@wichitaeagle.com). We’ll do our best to find the information you want.

Election season means barrage of bias claims

I love election season. For all of its flaws, it’s still democracy in action. And a presidential election carries with it the added excitement of history in the making.

It’s also the season for a daily stream of emails I get accusing the newspaper of bias for or against the writer’s favored candidate. Many are emotional and accusatory, built on the absolute certain knowledge that the news staff is laboring to execute an intricate conspiracy.

I take each one seriously. Sometimes, I quickly see how a writer came to his or her conclusion. A word we used may be a little loaded in meaning, or we left out a pertinent fact. Most of the time, these are errors of oversight or failure to anticipate how an article or headline would be perceived by readers. Sometimes, the writer or editor truly has bought too hard into one candidate’s argument, and we have to talk about how to provide better balance. And sometimes, the plain fact is that with so many offices up for election, some races are in danger of slipping through the cracks and not getting enough coverage unless we’re vigilant.

The hardest complaints to resolve, though, are the ones that are based on an unspecific perception the reader has about the intent of the writer. One article last week drew seething responses – and threats to cancel the paper – from two readers. One believed the article was grossly biased toward a liberal viewpoint. The other was equally passionate that The Eagle is “a conservative rage” and this story was another example of our right-wing bias.

The concept of bias is complex – both in its reality (no one can truly have zero beliefs and biases) and in the reader’s passionate perception that bias exists. Often, we see what we want to see or expect to see. It can be hard, when we’re pushed for specifics, to put our finger on the source of the slant we think we see.

One of my naive hopes each election season is for civility in our debate. I love debating ideas and viewpoints with friends and listening to them explain their beliefs. And I continue to be saddened and frustrated by the growing refusal of so many people to debate ideas without attacking people. I’ve had very enlightening discussions with people I respect greatly – I sometimes disagree completely with their view on a subject, but I don’t feel a compulsion to attack them personally, nor do I lose respect because our ideas might conflict.

We have a complicated assignment until November. We have to take seriously our responsibility for squelching biases, or the perception of them. At the same time, many readers today have a hair-trigger for proclaiming bias, and we’re not helped when whole political organizations establish a strategy of urging people to claim bias as a way to get letters to the editor published. (The MoveOn organization sent an email blast linking to instructions on how to do this for an orchestrated attack on Sarah Palin. A reader sent me the email, complete with a Web form for sending letters to the editor and a suggestion that the best way to get letters published is to pick an article and allege your viewpoint was excluded.)

For good and for bad, happy election season to all.

Why the FDA drug list was missing

On Saturday’s front page we had a story about the FDA posting a list of prescription drugs that are possibly unsafe and are now under investigation.

Many readers wondered why we ran the list on Kansas.com and not in the paper.

Simple answer: We should have; we messed up.

It’s easy to fall back on the Web as the place to expand on ideas and offer more information. In this case, however, there was room to run the list in the print edition and we should have.

If it’s of any help, here’s the list of drugs. (Yes, I know this blog is on the Web, too, but we sometimes run posts in the print edition as well.)

Arginine Hydrochloride Injection (R-Gene 10)
Desflurane (Suprane)
Duloxetine (Cymbalta)
Etravirine (Intelence)
Fluorouracil Cream (Carac) and Ketoconazole Cream (Kuric)
Heparin
Icodextrin (Extraneal)
Insulin U-500 (Humulin R)
Ivermectin (Stromectol) and Warfarin
Lapatinib (Tykerb)
Lenalidomide (Revlimid)
Natalizumab (Tysabri)
Nitroglycerin (Nitrostat)
Octreotide Acetate Depot (Sandostatin LAR)
Oxycodone Hydrochloride Controlled-Release (Oxycontin)
Perflutren Lipid Microsphere (Definity)
Phenytoin Injection (Dilantin)
Quetiapine (Seroquel)
Telbivudine (Tyzeka)
Tumor Necrosis Factor (TNF) Blockers

Update on press run for Biden news

Here’s some follow-up information for a couple of people who asked for more details about the press run last Friday night (see item below on the breaking news about Joe Biden).

Production manager Cindy Trenary tells me that the pressroom held the press as late as possible waiting for the updated pages, then decided they should start up the press without the stories or they would risk causing late deliveries for readers.

The press ran for only 5 minutes before the new pages arrived with news of Joe Biden’s selection as Barack Obama’s VP candidate. Our total Friday night press run is about 95,000 papers, and about 3,500 were printed in that 5-minute timefram.

The press prints about 1,000 copies a minute running at regular speed, but runs slower at initial startup and also during slowdown before stopping.

So we didn’t make every copy of the Saturday paper with the news, but we came pretty darn close.

How did late Biden news get into The Eagle?

A couple of readers wrote that they were pleasantly surprised to see that the late-breaking news Friday night of Barack Obama’s VP pick made it into The Eagle’s Saturday print edition. One reader noted that the story wasn’t in some of the country’s largest newspapers, including The New York Times.

How did we do that? Lots of hustle from our nightside editing staff and pressroom Friday night. And it helps to be in the central time zone, with later deadlines than the East Coast papers.

Michael Roehrman, our deputy editor for production, told me in an “overnight note” that about 10 people scrambled in the newsroom when a news bulletin moved on our wire services with word that Obama had picked Joe Biden. Our Saturday paper had already gone to press, so Michael’s staff asked the pressroom team to run the press slower until we could get new pages to them. That means some early copies of the paper likely went out without the news, but I haven’t been able to verify that yet with a production manager.

It’s amazing to watch an experienced night news team in action getting breaking news in the paper. It’s a very complicated undertaking, with designers remaking pages, copy editors writing new headlines, editors pulling together stories from often-sparse available information. That gets rushed into production, new plates are made, the press is stopped, replated, and then starts rolling again with the fresh news.

I’m proud of how well our team executed this maneuver Friday night, and to reader David B., thank you for the great note to start Monday morning. I’m glad we were there for you Saturday morning.